1. What shipping options do you offer?

We offer standard shipping across Pakistan. Delivery time is typically 3-5 business days. For orders above Rs. 5000, you get free shipping.

2. How can I track my order?

Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your order status through the courier service’s website.

3. Can I cancel or modify my order after placing it?

Orders can be modified or canceled within 1 hour of placing them. After this, it is difficult to make any changes as we process orders quickly for timely delivery.

4. Do you accept returns?

Yes, we accept returns within 5 days of receiving the product. The item must be unused and in its original packaging.

5. How do I return or exchange a product?

To return or exchange, please visit the Returns & Exchanges page and fill out the form. You can also contact us via email or WhatsApp for assistance.

6. Support Hours

We are available to assist you from 10:00 AM to 8:00 PM (Monday to Saturday). Our team responds promptly to all inquiries during these hours.