Shipping & Returns Policy
Shipping Information
- We deliver nationwide across Pakistan.
- Standard delivery time is 3 to 5 working days after order confirmation.
Delivery Charges:
- Rs. 250 on orders below Rs. 5000.
- Free Shipping on orders of Rs. 5000 or more.
- Orders are processed Monday to Saturday. (Public holidays and Sundays are off.)
Return Policy
- Returns are accepted within 5 days of delivery.
- Products must be unused, sealed, and in original packaging.
- Opened or used cosmetic items cannot be returned for hygiene reasons.
- Customer must provide proof of purchase (order number or invoice).
Please Note:
- Return shipping charges will be the customer’s responsibility unless the product is damaged or wrong item received.
Exchange Policy
- Exchange is allowed within 5 days if the wrong shade or product was mistakenly ordered.
- Product must be in original condition.
- Customer pays return shipping costs for exchanges.